SuperTechnician MPI™ is a lightweight camera headset that sees what technicians see. It recommends the repair, writes up the inspection, and sends customers a narrated video.
On the floors of the biggest car brands
Customers who get photos or video with their inspection spend $230 more per repair order. Set it to your own volume.
$1,488,800
a year.
Added service revenue, plus the technician time you get back, at US averages.
How this is calculatedThree things stop MPI videos getting shot.
01
It means stopping mid-repair, finding the tablet, filming, narrating and uploading, on every car, all day. Ask a busy floor to do that and the completion rate is whatever your technicians felt like that morning.
02
Shot in a hurry, words you can’t make out, no clear narration of what’s wrong or why it matters. Customers trust them less, often don’t watch to the end, and approve fewer of the recommendations in them.
03
Per-video bonuses, and technician hours spent writing up work that Marv-L documents on its own.
Measured per store, against its own baseline before Marv.
More of what you recommend gets approved, on video a customer watches to the end instead of giving up six seconds in.
Every eligible repair order gets one, not just the ones a technician felt like filming that morning.
Nothing to write up afterwards, and no per-video bonus to pay.